This Warranty Policy applies to qualifying services performed by Upshift Mobile Mechanics unless otherwise stated in writing.
01Labor Warranty Coverage
Upshift provides a 12-month / 12,000-mile warranty on qualifying workmanship, whichever occurs first. Coverage begins on the date service is completed.
02Parts Warranty Coverage
Replacement parts are covered by the manufacturer’s warranty. Warranty terms, durations, and limitations vary by manufacturer and part supplier.
03What Is Covered
Warranty coverage generally applies to defects in workmanship related to services performed by Upshift and qualifying defects in replacement parts supplied and installed by Upshift.
04What Is Not Covered
Warranty coverage does not apply to normal wear and tear, maintenance items, unrelated component failures, accidents, abuse, neglect, misuse, corrosion, environmental damage, racing, commercial abuse, modifications, or pre-existing conditions.
05Customer-Supplied Parts
Upshift does not provide warranty coverage for customer-supplied parts. Labor associated with customer-supplied parts may also be excluded from warranty coverage.
06Diagnostic Services
Diagnostic services are intended to identify likely causes of vehicle concerns and are not covered by a repair warranty. Additional testing may be required if vehicle conditions change or new symptoms develop.
07Warranty Claim Process
If you believe a warrantable condition exists, contact Upshift as soon as possible. We may require an inspection before authorizing warranty repairs or replacements.
08Inspection Requirement
Upshift reserves the right to inspect any vehicle before approving warranty coverage. Repairs performed by another shop without prior authorization may void warranty consideration.
09Unauthorized Repairs
Warranty reimbursement is not available for repairs performed by third parties unless prior written authorization is provided by Upshift.
10Transferability
Warranty coverage applies to the original customer and serviced vehicle and is generally non-transferable unless otherwise approved by Upshift.
11Limitations Of Liability
Warranty coverage is limited to repair, replacement, or correction of covered defects at Upshift’s discretion. Warranty coverage does not include incidental, consequential, towing, rental car, lost income, lost business, or other indirect damages.
12Maintenance Requirements
Customers are responsible for maintaining their vehicles according to manufacturer recommendations. Failure to properly maintain a vehicle may affect warranty eligibility.
13Changes To This Policy
Upshift reserves the right to update this Warranty Policy at any time. Updated versions become effective when posted on this website.
14Contact Us
For questions regarding warranty coverage, please contact Upshift Mobile Mechanics at (518) 888-7497 or service@upshiftautoservice.com.